Last Updated: October 9, 2026

At Rana Travel Advisor, we understand that plans can change. Please read our Cancellation & Refund Policy carefully before making a booking.

1. Cancellation by the Client

All cancellation requests must be submitted in writing via email to info@ranatraveladvisor.com. Cancellation charges apply based on the number of days before the travel date:

Days Before Travel DateCancellation Charge
More than 30 days10% of total package cost
15 – 30 days25% of total package cost
7 – 14 days50% of total package cost
Less than 7 days75% of total package cost
No show / Same day100% of total package cost (no refund)

2. Non-Refundable Items

The following items are strictly non-refundable regardless of when cancellation is made:

  • Visa application fees
  • Travel insurance premiums
  • Airline tickets (subject to airline policy)
  • Non-refundable hotel reservations
  • Processing & administrative fees

3. Refund Processing

Approved refunds will be processed within 7–14 business days from the date of the approved cancellation request. Refunds will be issued using the same payment method originally used. Bank transfer fees or payment gateway charges may be deducted from the refund amount.

4. Changes & Modifications

Requests to change travel dates, destinations, or other booking details are subject to availability and may incur additional charges. Such requests must be submitted at least 14 days before the departure date. Changes within 7 days of departure may be treated as a cancellation and re-booking, subject to the cancellation policy above.

5. Cancellation by Rana Travel Advisor

In rare circumstances, Rana Travel Advisor may need to cancel a booking due to insufficient participants, safety concerns, natural disasters, or other force majeure events. In such cases, clients will receive a full refund of all amounts paid directly to us. We will not be liable for any additional costs such as independent airline bookings, insurance premiums, or other expenses.

6. Force Majeure

No refunds or compensation will be provided for cancellations or disruptions caused by events beyond our control, including but not limited to natural disasters, pandemics, government travel bans, war, civil unrest, or strikes. We strongly recommend purchasing travel insurance to cover such eventualities.

7. How to Request a Cancellation

To initiate a cancellation or refund request, please contact us:

Rana Travel Advisor
Email: info@ranatraveladvisor.com
Website: Contact Page

Please include your booking reference number, full name, and reason for cancellation in your request.