Privacy Policy

Last updated: October 2026

Introduction

Rana Travel Advisor (“we”, “us”, “our”) provides visa consultation, documentation guidance and application support services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you visit https://ranatraveladvisor.com or contact us through our website, WhatsApp, phone or email.

By using our website or sharing your information with us, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Contact details: your name, phone or WhatsApp number, email address and city when you fill in a form, message us or call us.
• Travel and application details: your destination, travel plans, dates, purpose of travel and answers to questions about your case.
• Documents: copies of documents you choose to share with us for guidance, such as passport details, photographs, employment, business, study, financial or accommodation documents.
• Technical information: basic data such as your IP address, browser type, device, pages visited and cookies, collected automatically when you use our website.

We only ask for information that is reasonably needed to guide you. Please do not send us information that is not relevant to your enquiry.

How We Use Your Information

• To respond to your enquiries and provide consultation, document guidance and application support.
• To prepare your document checklist and organise your application information according to your individual circumstances.
• To contact you about your enquiry or application by phone, WhatsApp, SMS or email.
• To improve our website, services and user experience.
• To keep our website secure and prevent misuse or fraud.
• To meet legal or regulatory obligations where they apply.

We do not sell your personal information.

Sharing of Information

We share your information only when it is needed to provide the service you asked for or when the law requires it. This may include:

• Visa processing authorities, application centres or other service providers involved in your application, only as needed for your case and with your knowledge.
• Trusted service providers who help us run our website, hosting, communication tools or analytics, under appropriate confidentiality and security terms.
• Legal or government authorities, when we are required to do so by law or to protect our rights.

We do not share your personal information with third parties for their own marketing.

WhatsApp, Phone and Email Communication

If you contact us through WhatsApp, phone or email, your messages and any files you send are handled through those platforms as well as our own devices and systems. Please avoid sharing sensitive information (such as full document scans) unless you are comfortable doing so; we will tell you what is needed for your case.

Cookies

Our website may use cookies and similar technologies to make the site work properly, remember your preferences and understand how visitors use the site. You can control or delete cookies through your browser settings. Disabling cookies may affect how some parts of the website work.

Data Security and Retention

We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We keep your information only for as long as it is needed to provide our services, handle follow-up questions, and meet legal or business record-keeping requirements. After that, we delete it or keep it only in a form that no longer identifies you.

Your Rights and Choices

You may ask us at any time to:

• Tell you what personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Delete your information, where we are not required to keep it.
• Stop sending you messages or updates.

To make a request, contact us using the details below. We may need to verify your identity before acting on it.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

Children’s Privacy

Our services are intended for adults. If a minor is travelling, the application information should be provided by a parent or legal guardian. We do not knowingly collect personal information directly from children.

No Guarantee of Visa Approval

Rana Travel Advisor provides documentation and application guidance only. Visa decisions are made by the relevant authorities, and we do not guarantee visa approval or processing time.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date at the top. Please review it periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: info@ranatraveladvisor.com
• WhatsApp: +92 310 7158374
• Phone: +92 315 4204007
• Website: ranatraveladvisor.com